Cancellation Policy
DRAFT- Before you accept a quote: free.
- After you accept, more than 24 hours before pickup: 25% of the quoted fare.
- Within 24 hours of pickup: 50% of the quoted fare.
- After the driver is dispatched, or no-show: up to 100%, only after owner review (may be reduced or waived).
Cutoff is measured against your pickup date/time in Dominica time (AST, UTC−4). "Ride now" trips count as within 24 hours. Any fee is an estimate pending owner review. No payment is collected — online payment is not set up yet.
An owner-issued quote alone does not confirm your acceptance. You acknowledge this policy when accepting a new quote. Existing bookings without acknowledgement are not charged under this policy.
Policy version: PBR-CXL-DRAFT-2026-10
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